Business phones built around how your team works.

iConnex powered by Vodia
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Use it wherever your team works.

Your business number can follow your team across desk phones, desktop apps, browser access and mobile devices.

IP desk phone with handset, screen and keypad
Desk Phones

Professional IP phones for reception, offices, meeting rooms and shared spaces.

Desktop computer and headset with a composite of the supplied Windows phone app interface
Desktop App

Make and receive business calls directly from a computer with headset support.

Laptop with a composite of the supplied browser phone interface
Web Client

Access calling and phone-system features through a browser when you need flexibility.

Smartphone with a composite of the supplied mobile app showing an incoming call
Mobile App

Keep your business identity on iPhone or Android without giving out a personal mobile number.

Choose what fits your business.

Start with the core phone platform, then add the devices, apps and smarter call handling your team needs.

Voice Plans

Regional, toll free lines, everything you need to connect your customers to you

View Voice Plans →

iConnex Pricing

Find the right extension types for your team and get pricing for your iConnex setup.

View iConnex Pricing →

iConnex Features

iConnex the ultimate phone solution to help your business grow and keep your customers connected

Explore iConnex Features →

AI Voice Receptionist

Coming soon: explore our intended direction for AI-powered reception and call handling.

Explore AI Voice →

Industry Use Cases

See how iConnex can be configured around healthcare, professional services, multi-site teams and more.

Explore use cases →

Customer Deployments

Explore customer challenges, the solutions designed and the iConnex features used.

View deployments →

More than just making and receiving calls.

Auto AttendantsRoute callers to the right team, person or department automatically.
Call QueuesManage incoming call demand and distribute calls across your team.
VoicemailPersonal and shared voicemail with flexible delivery and notification options.
Call RecordingRecord calls where appropriate for training, quality and operational needs.
ReportingUnderstand call volumes, missed calls, response times and team activity.
Multi-siteBring multiple offices, teams and locations onto one phone system.
Business professional taking a mobile phone call on a leafy city walkway

Your office number doesn’t have to stay at the office.

Whether your team is at a desk, working from home or on the road, they can stay connected through the same business phone system.

Use your business caller ID from supported devices
Move calls between desk, desktop and mobile
Keep internal extensions across different locations
Support hybrid and remote teams without separate phone systems

Make it easier for customers to reach the right person.

Build call flows around how your business actually operates, rather than forcing your team into a rigid phone setup.

Intelligent Routing

Route calls by department, time of day, availability, location or the number the customer dialled.

Learn more →

AI Voice Receptionist

Coming soon: we're developing AI Voice to help with common enquiries and connecting callers to the right next step.

Learn more →

Call Flow Design

We help design auto attendants, queues, overflow rules and voicemail around your customer journey.

Talk to us →

Connect calling with the tools your team already uses.

CRM IntegrationConnect calls with customer records and workflows in supported CRM platforms.
Microsoft TeamsBring business calling into Teams where the right setup and licensing apply.
Click-to-DialStart calls from supported websites and CRM records without retyping numbers.
Custom IntegrationsFor specific workflows, iTelco can scope tailored integration work where required.

See how iConnex can work for your business.

Explore the platform in more detail, see examples by industry and review customer solutions developed by iTelco.

iConnex Features

Calling, routing, queues, apps, integrations and wider platform capabilities, plus the coming-soon AI Voice direction.

Explore all features →

Industry Use Cases

See how iConnex can be configured around healthcare, professional services, multi-site teams and more.

Explore use cases →

Customer Deployments

Examples of customer challenges, solutions designed and the iConnex features used.

View deployments →

We don’t just supply the phone system. We customise it to your needs.

Call-flow designWe help design how calls should move through your business before we build it.
Number portingKeep existing business numbers where porting is available and practical.
Setup & changesExtensions, queues, auto attendants, users and ongoing configuration changes.
One technology partnerPhones can sit alongside your broadband, IT, mobile and hardware with one team.

Tell us how your calls work today.

We’ll help design a business phone system around your team and your customers.

Talk to our team →

Frequently asked questions

Can I use my business number on different devices?

iConnex supports desk phones, desktop apps, browser access and mobile apps. Your business number can follow your team across supported devices.

Can I keep my existing business phone number?

iTelco can help with number porting where it is available and practical. Contact our team to check your numbers before changing your existing service.

Can iConnex support teams in more than one location?

Yes. iConnex can connect multiple offices and remote team members through one phone system, with internal extensions across locations.

Can you help design how incoming calls are handled?

iTelco can help design auto attendants, queues, overflow rules and voicemail around how your business works. Contact us to discuss your call flows.